Every engagement is scoped to your organisation specifically — because no two operations are the same, and neither are the returns. The discovery session is always free. Everything else is confirmed before we start.
Every cost confirmed in writing before a single system is built. What you agree to is what you pay.
Retainers run month to month. No 12-month commitments. No exit penalties. Value delivered or you stop.
We don’t sell packages. Every engagement is priced against your specific operation, scope, and expected outcomes.
Every proposal includes projected outcomes. You should see the return before you commit to the investment.
Engagement Structure
Three stages. The first is always free. The second and third are scoped and priced specifically for your organisation after the discovery session.
Stage One
Discovery Session
FreeA focused 45-minute conversation where we learn your organisation, map your workflows, and identify exactly where time, money, and capacity are being lost. No preparation needed from your side. No commitment at the end of it.
What happens in the session
No commitment. No sales pitch. If the proposal isn’t right, you say so and that’s the end of it.
Book Your Free Session →Stage Two
Setup & Build
CustomA one-time investment to design, build, and deploy your intelligent systems. Scope, timeline, and exact investment confirmed in writing after the discovery session. Nothing starts until you have approved everything.
What’s included
Typical deployment: 2–4 weeks from proposal approval to go-live.
Start With a Discovery Session →Stage Three
Monthly Retainer
CustomOngoing system management, refinement, and expansion. The engagement doesn’t end at go-live — it’s where the compounding value begins. Your systems improving every month, not just on day one.
What’s included monthly
Month-to-month. No lock-in. Cancel anytime if we’re not delivering measurable value.
Book a Discovery Session →Larger organisations and complex engagements. For government departments, multi-location businesses, or enterprise-scale transformation programmes — we scope custom engagements outside the standard structure above, within your procurement requirements. Get in touch to discuss →
The Retainer
The retainer is not a maintenance contract. It is an active, ongoing engagement where your systems keep improving, your results keep compounding, and you have a partner invested in what happens to your organisation.
We watch your systems so you don’t have to. If something breaks or underperforms, we know about it before you do — and we fix it before it affects your operation.
Every month, a clear report on what your systems delivered — hours saved, processes run, errors caught, improvements identified. Numbers, not opinions.
Direct access to us when something needs attention. Response time commitments agreed upfront. No ticket queues, no waiting three days for a call back.
Every month, we identify what can be refined, tightened, or expanded. Systems built three months ago should be performing better today — because we have been improving them.
As your organisation grows, new automation opportunities emerge. The retainer covers the build of new systems — so your operational capability expands as you do.
Every quarter, a broader conversation about where your organisation is going and how your systems should evolve to support that direction.
“If we’re not delivering measurable value every month, you shouldn’t be paying for it. That’s not a risk for us — it’s what keeps us sharp.”
Operational Impact
Every organisation values time differently. Rather than forcing a generic dollar figure onto your operation, we focus on measurable operational outcomes: hours recovered, admin reduced, visibility improved, and bottlenecks removed. You can apply your own internal hourly rates, margins, and opportunity cost.
Scenario One
Scenario Two
Scenario Three
These examples are illustrative of the types of operational improvements we look for. We do not assume one universal staff cost, margin, or revenue impact. During discovery, we help you identify the hours, bottlenecks, leakage points, and decision delays that matter inside your organisation, then you can value those outcomes using your own economics.
Questions
The questions we hear most often before someone books a discovery session.
Why don’t you publish fixed prices?
Because a three-person law firm and a government ministry have completely different operational complexity, scope, and expected returns. Publishing a fixed price would either be too high for one or too low for the other. Every proposal is built from the ground up after we understand your specific operation — with projected outcomes included so you can see the return before you commit.
What is a realistic investment range?
We discuss this openly on the discovery call once we understand your operation. What we can say is that the engagements we take on are ones where the return is clear and significant. If the investment is not justified by the expected outcomes, we will tell you that during the discovery session — before you spend anything.
Can I do just the setup without a retainer?
Yes. The setup is a standalone engagement. The retainer is recommended because systems need maintenance, refinement, and expansion to keep delivering value — but it is not a condition of the setup. Some clients prefer to bring management in-house after the build, and we support that transition fully.
What if I want to cancel the retainer?
You cancel. No notice period beyond the current month, no exit fees, no complicated process. If we are not delivering measurable value, you stop paying.
Do I pay for the discovery session if I don’t proceed?
No. The discovery session is always free, regardless of what you decide afterwards. You will receive a written proposal within 5 business days. If it is not right — wrong scope, wrong timing, wrong fit — you say so and there is no charge and no obligation.
How is the setup investment structured?
Typically split across two payments — a portion at proposal sign-off to begin the build, and the remainder at go-live once you have reviewed and approved everything. We do not ask for full payment before you have seen what we have built.
Are there ongoing tool or software costs on top of the retainer?
Potentially, depending on which platforms we recommend for your operation. Where third-party tools are required, we specify them clearly in the proposal with their costs. There are no surprise tool costs after the engagement begins.
Can you work with government procurement processes?
Yes. We understand public sector procurement requirements and can work within them — including formal tender processes, budget cycle timing, and multi-signatory approvals. Get in touch to discuss your specific process.
45 minutes. No commitment. By the end of it you will know exactly what’s possible — and what it would cost to get there.